Norby's Department Store

Shipping Information

We'll pick the best carrier to get your package to your door quickly and safely, typically via USPS Priority or UPS. Please be aware in our "green" effort to minimize waste and lessen our impact on the environment, your order may arrive in a previously used shipping box.

Our standard shipping fee structure is based on the total dollar amount of your purchase. Any shipping promotions apply only for ground shipping to the contiguous lower 48 states. For example, we offer free shipping on orders over $100* with promo code SHIP100 applied at checkout - for ground shipping to lower 48 US states only.

To see specific shipping rates and fees, click "SHIPPING CHARGES" below.

We do our best to ship items right away. Orders placed before noon CST will ship out within 24 hours if the items are in stock and all the billing information is correct. In determining when your package will arrive, please note that the day the order ships does not count as a day of transit in shipping times.

We will email you if there are any problems with your order, so please make sure our email address (norbysdl@tekstar.com) is enabled in your spam blocker to ensure we can reach you with important updates on your order.

To estimate when a package will reach you, click on "DELIVERY TIMES" below.

Any questions, you can email us or call us during business hours toll free at 877-566-7297.

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