Your Webkinz Pet comes with a sealed tag containing your Secret Code. Lost or stolen tags will NOT BE REPLACED by Ganz or Norby's Department Store. If you lose your tag or forget your secret code, you will need to purchase another Webkinz. Please be sure to keep your tag and code in a safe location and DO NOT LOSE THEM!! A Webkinz pet cannot be returned for an exchange or refund due to the sensitivity of this code. Webkinz has a customer service line Mon-Fri 866-932-5469 or can be e-mailed at Support@webkinz.com. |
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We have Webkinz pets and trading cards in stock! |
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| For help from a real-live person - call toll-free 877-566-7297 (877-5-NORBYS) or email norbysdl@tekstar.com
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